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The guys at Square Enix were kind enough to send me a beta code last week. Unfortunately, it told me that the code they sent me could not be redeemed because "The code's region is inapplicable. You can only enter codes from the same region as your Square Enix account."
So I contacted them and this is what I got:
"Unfortunately as this account does not meet the requirements to be invited to the North Amercian Final Fantasy XIV: A Realm Reborn Beta test, we will be unable to render any assistance with the issue you have reported."
Now, my account is North American, and I do in fact live in North America. I get the feeling they will not elaborate on why exactly my account is not eligible, or why I received a key in the first place if this is the case.
This experience is certainly not helping the negative image already associated with this game and SE's support.