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I'm Happy For the Wrong Reasons

FE|TachyonFE|Tachyon Pasadena, MDPosts: 652Member

I needed this delay so that they can take MORE then the already 45 days to respond to my email about the loss of my USERNAME.

 

It's crazy to think I've gotta jump through hoops to find my username..  I have my email account,  I have a reset password sent to it, but can't figure out my username.. hah.. It's sad.

 

Their customer service is SO patheticly bad.  I have never seen a company ignore one aspect of their buisness so blatenly.

Comments

  • Dantae87Dantae87 Camloops, ABPosts: 166Member
    could juts be me but i think they have more important things liek getting the game ready for beta this friday....

    image

  • ArezonArezon Posts: 278Member Uncommon
    Originally posted by Dantae87
    could juts be me but i think they have more important things liek getting the game ready for beta this friday....

    Do you honestly believe they'll have beta ready by Friday? lol

    I sure don't.

    image

  • FE|TachyonFE|Tachyon Pasadena, MDPosts: 652Member
    Originally posted by Dantae87
    could juts be me but i think they have more important things liek getting the game ready for beta this friday....

     

    More fan Boi Plz!

     

    Your right.. Why should a Company have to have a custom service department?  Netowrk engineers dont do customer service, and designers don't do customer service.

     

    This is exactly my point.  THEY DONT HAVE A CUSTOMER SERVICE DEPARTMENT. 

     

    I would like to try their second try at this, but I wont buy a new game.. There a DOZENS of threads like this one on THIER tech support forum too.. its terrible.

  • MadnessRealmMadnessRealm Montreal, QCPosts: 2,716Member Uncommon
    Originally posted by FE|Tachyon

    I would like to try their second try at this, but I wont buy a new game.. There a DOZENS of threads like this one on THIER tech support forum too.. its terrible.

    You'll still have to pay $15 to enter Beta, or at least start playing when the game first launches (monthly fee cost, not box)

    ------
    Your daily dose of common sense since 2009!

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