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Dear Bioware managers and fans this is a open email to you concerning the Free to play model adopted and the impact in the returned players and actual subscribers planning to go to Free to play option:
In this thread i will state 3 major points :
1. I would like to state some FACTS about the game and why the Free to play model is introduced.
2. I'm going to state my experience as prefered subscriber after being asubscriber for many months and what the game offered to me.
3. I will explain wha I was expectning and, what (in MY HUMBLE opinion) was expecting and think would be better for the game.
a) The game is not in it's best shape: About 2,4 m copies of the game has been sold but the population of real subscribers is not what Bioware /EA expected , the numbers are about 500k and 1m before the guild wars launch.( Numbers we will place in 650k being generous)
b) The free to play model is introduced because many players doesnt think the game worth a monthly subscription. So BW and EA though the best way to attract new customers is showing them what the game has to offer. Giving the game for free but charging for the end game and comodities.
EDIT Monthly fee : (In fact, many players who have left the game said they would happily come back if they could play without the commitment of a monthly fee.) http://www.swtor.com/info/news/blog/20120731
c) There is a lot of people, about 2m who already paid for the game ammounts from 15'95 to 150 € , but did't liked it and decided to move to better places. Players that, I'm pretty sure, BW /EA would like to recover.
d )The game cost to BW/EA/LA a unknown ammount of money, something about 150- 500m$ acording different sources. We will leave it in 200m$ , money already recovered with the copies sold.
I supouse everyone is ok with this facts.
The Free to pla ymodel
I paid at December 2011, 150€ for this game and subscribed for severals months. (About 4) January, April September, October.
I didn't like the game tbh , but was the only star wars mmo there (official) and was interested in the new F2P model. I really enjoyed the PVP aspect of the game and was planning to switch to premium player and just pay for the PVP aspects of it.
What was my surprise when, switching to preferred player, I found the game is totally umplayable.
They do'nt want us to remain there, Bw only wants a full sub.
Equipment, slotbars, unify colors, craft, skills... everything must be paid again , not only for one toon, but for the entire account, making impossible play the game at all.
People says: The game is free , you are reciving a total leveling experience for free and you are complaining!
FALSE: I payed 150€ for a game back at December and they are looking for me to pay it again !!
They are punishing returned players and people who only like certain aspects just because they dindnt realize the game is plain "not good enough" for pay a full sub.
I'm NOT talking about play EVERYTHING for free , Im talking about play and pay for the aspects you really like. I was happy thinking I could pay 8$ month for the warzones and do what i really like to do , PVP with my 3 toons.
Well, if you planned to do that: you cant.
They will treat you as a person who never payed for the game and charged for every basic aspect, any other F2P game gives for free to you.
The current model is inviable for a returned or a person who doesnt want to pay a full sub.
So there is only 2 playing models: pay full sub or deluxe trial for new players.
Returneds and switchers are not supported/wanted.
I understand now you are giving the game for free, I understand the terrible limitations for those players who didn't deposit a dime for the game...but returneds? really? people who payd 65€ for a game and now they can't even use their stims because you removed biochem from them if you dont pay the ability?
they cant equip new gear, they cant play more than 1 toon because you need to unlock and pay EVERYTHING for each or insane expensive global unlocks for accounts.
What i was expecting:
I was expecting a model who let everyone pick the playing style they want to pay for.
Of course I didnt want all the things for free, of course I know full subscription must give a value for the ones who selets that model but treat your customers as a milky cow is not the way.
PVE+PVP+ Raiding is what this game can offer. Why people can't choose their gamestyle?
PVE: flashpoints pases daily/weekly/monthly
PVP: Warzone passes daily/weekly/monthly
Raiding. Operations passes daily/weekly/monthly
So here you have different kinds of billings:
All: for full subscribers 15$ month.
Daily/weekly passes: For casuals. 1/3 $ per gamestyle.
Monthly passes : For players who likes certains aspects of the game 5$ per game style.
Why they limited the game to a extreme that yo uonly want to leave as soon as possible from there an talk crap about them and their families?
Dudes we really want to throw our money to you , we really want to play the game! but YOU MADE IT IMPOSSIBLE.
In my humble opinion, I think 200k players paying 5$ month for a PVP experience, 100k paying 1-3$ every day for play flashpoints and operations and 1 m of happy customers is much better than 700k pissed ex-players talking crap and laughing about the most greedy and insane model ever seen in the MMO industry.
P.D 1: Excuse me for my bad english, hope you can understand what I was trying to say.
P.D 2 : Of course i deleted the game after 4 days trying to make the prefered player experience viable for my gamestyle. I dont consider this game worth for pay 15$ month just for do warzones. And like me, I'm sure many people does.
EDITED FOR FACTS.