It looks like you're new here. If you want to get involved, click one of these buttons!
When it comes to support i think Trion still reigns supreme. I remember the speed at which they were rolling out patches (those patch notes seemed never ending once you start reading) at launch which made Rift a very good and smooth playing experince.
Anet has released total of 5 patches since launch. And one was just a small hotfix. So all in all 4 patches when game is still suffering from many bugs.
I am leveling my second character now in GW2 and i have encountered more bugs on second play through than i did on the first one.
The reason why i stopped playing my lvl 80 was because horrible state ORR is in. Surprisingly now i am coming across more broken events, SP, hearts in low and mid zones than i did at launch.
I never used to give Trion much credit for their support for game but now i understand the difference. I had similar feeling while playing SWTOR but never thought i would ever be able to confirm it. I thought that maybe it is just Bioware who are slow.
There are over 200 pages on BUG SECTION forums about various bugs.Manye bugs still exist that were present during release. I think Anet needs to learn a thing or two from Trion about squashing bugs and patching.