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I got banned and am sad now, but am glad that they banned me because obviously they're far too PC to allow people from the internet to play.
What i don't understand is, why they would ban people for talking when there is an ignore function in game?
Just /ignore the person who upsets you. Problem Solved.
Or better yet, why not have a separate server where people who enjoy a good laugh can be sent to instead of banned from the game? Where the code of conduct is relaxed and everyone knows it.
Before you start proselytizing about how "trolls" are terrible people and deserve what's coming to them, Realize that there are plenty of people willing to pay for your favorite games that have very anal GMs, (such as Arenanet and Trion) to support these games.
How can makers of MMOs expect not to attract people of all opinions and dispositions? Have you ever left a game because of what people have said in game?