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Seem others have noticed this as well. The PvE events are nothing but a mindless DPS race to reach certain percentages of damage before boss goes down or npc dies, to get credit.
Doing things like Rezing, healing, buffing, shielding, cleaning ally during events, aka teamwork, doesn't give credit.
only raw dps is counted towards your contribution .
this is a flawed design, and specifically during events with large number of players.
because the way contribution works, you have to do a PERCENTAGE of RAW DAMAGE to get credit for the fight. But with more people attacking, each player has less chance to reach this dps goal.
And if you doing things like "Support Role" during the fight, it means less time you are doing raw DPS, which leads to lots of moments when you get low contribution for the event, and may get a BRONZE medal
or in many cases, YOU GET NO CREDIT AT ALL
(MEANING, YOU GET NO EXP/NO KARMA/ NO CURRENCY AT ALL AT THE END OF THE EVENT WHILE PURE DPS PLAYERS ARE GETTING GOLD/SILVER/BRONZE MEDALS)
This seems to be an issue that many people are having, but nothing is being done about it.