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How will Blizzard retaliate?

AoriAori Carbondale, ILPosts: 1,886Member Uncommon

Against the mass chargeback attempts going on? I mean I thought this might happen and quite honestly I don't know how the blizzard legal team missed it. They should have never ever changed the values on an item. They really should have went the diminishing returns approach.

Most CC companies are calling this bait and switch and are behind the consumer on this. I even called my own just to check it out, Capitalone and they have had several complaints considering the situation and agree with bait and switch.

Either way I wonder how they will act on this with alot of CC companies agreeing to chargebacks.. alot of banned accounts? Then we'll see chargebacks on diablo 3?

Who knows.. i'm curious though.

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Comments

  • FrodoFraginsFrodoFragins Manchester, NHPosts: 2,932Member Uncommon

    Source [mod edit]?

  • AoriAori Carbondale, ILPosts: 1,886Member Uncommon
    Originally posted by FrodoFragins

    Source [mod edit]?

    http://us.battle.net/d3/en/forum/topic/5889158971

  • BeansnBreadBeansnBread PshPosts: 5,503Member Uncommon

    So then... when they do a chargeback, aren't they taking money away from the guy that sold the item? Does he get his item back or is that guy just screwed? Does he get to keep the money while Blizzard foots the bill?

     

    This is pretty insane.

  • RednecksithRednecksith Madison heights, MIPosts: 1,238Member

    If we're talking about chargebacks on goods purchased from the RMAH, then I say sic the lawyers on 'em.  It was said by Blizzard LONG before the RMAH even went live that IAS was going to be nerfed. People who bought items with this property did so at their own risk. Also, items/skills/etc. get changed ALL THE TIME in games like these. It's nothing new.

    If we're talking about people wanting refunds on the game, well, they had 30 days, which is incredibly generous in the software industry, where most sales are FINAL. If you can't decide if you like a game or not in 30 days, I don't know what to tell you. Even back in the day Electronics Boutique only gave you 15.

    Any good lawyer could easily prove that there was absolutely no 'bait and switch'. The customers whining, and the credit card companies siding with them have absolutely no leg to stand on.

    And lastly, there is the TOS. While not a binding contract of any sort (legally), it does explain things such as refund policies and whatnot, so folks really can't plead ignorance.

    I'm nowhere near the biggest Blizzard fan in the world, and readily admit that D3 has some issues, but these people demanding refunds / reimbursment are just petulant children who are angry they can't faceroll content anymore.

    Edit: Blizzard changed the items because it was the most transparent and obvious approach to the problem. I guess being open and honest with your community gets you nothing but hatred, scorn, and chargebacks.

  • DarLorkarDarLorkar Texarkana, TXPosts: 708Member Uncommon
    Originally posted by Aori

    Against the mass chargeback attempts going on? I mean I thought this might happen and quite honestly I don't know how the blizzard legal team missed it. They should have never ever changed the values on an item. They really should have went the diminishing returns approach.

    Most CC companies are calling this bait and switch and are behind the consumer on this. I even called my own just to check it out, Capitalone and they have had several complaints considering the situation and agree with bait and switch.

    Either way I wonder how they will act on this with alot of CC companies agreeing to chargebacks.. alot of banned accounts? Then we'll see chargebacks on diablo 3?

    Who knows.. i'm curious though.

    They are going to do what most game companies do. Ban each account that issues a chargeback.

     

    And that is every account.. not just Diablo. Any account that has the same name and cc info applied to them. 

  • GTwanderGTwander San Diego, CAPosts: 6,035Member

    You would think that CC companies would just laugh at the idea of somebody wanting their money back after spending any amount on an *intangible* in-game item. I could see the convo now;

    "Are you saying you want a refund on the game itself?"

    "No, I spent 70$ on a pair of pants in-game and they nerfed it."

    *click*

    Writer / Musician / Game Designer

    Now Playing: Skyrim, Wurm Online, Tropico 4
    Waiting On: GW2, TSW, Archeage, The Rapture

  • Adam1902Adam1902 Posts: 524Member Uncommon

    Hahaha, yeah I know a guy who did the exact same thing once he discovered the incoming nerf (patch isn't even out in the EU yet!)... *facepalm*

    Originally posted by colddog04

    So then... when they do a chargeback, aren't they taking money away from the guy that sold the item? Does he get his item back or is that guy just screwed? Does he get to keep the money while Blizzard foots the bill?

     

    This is pretty insane.

    Also no, you pay Blizzard for BattleBalance (technically, it's virtual currency. Believe it or not PayPal money is also virtual currency. When you "send" money there you are just buying "credits") When when you buy an item in the RMAH, Blizzards system deletes what you spent, and pays the seller.

    It's Blizzard losing out.

    Although I think the people doing this are idiots (for buying the item in the first place, and for charging back), I find it fucking hilarious! :D

    I'll be shocked if they ban the accounts of people idiotic enough to purchase something they know is going to be nerfed, these are the same idiots they can milk in the future. Will be interesting to see what happens :P

    _________
    Currently in casual mode!
    Playing: Few FPS games.

    Watching: Albion Online: Summer alpha was great, but the game seems to be progressing towards heavy instancing.

    Always hating on instances in MMOs! Open worlds, open PvP, territory control and housing please. More persistence, more fun.

  • zymurgeistzymurgeist Pittsville, VAPosts: 5,215Member Uncommon

    How the hell are they going to chargeback a auction item? Paypal has already agreed not to. You chargeback paypal and you're in for a fight. If you chargeback a game purchase Blizzard bans all your accounts and refuses to deal with you again.

    "Strong and bitter words indicate a weak cause" ~Victor Hugo

  • AoriAori Carbondale, ILPosts: 1,886Member Uncommon
    Originally posted by colddog04

    So then... when they do a chargeback, aren't they taking money away from the guy that sold the item? Does he get his item back or is that guy just screwed? Does he get to keep the money while Blizzard foots the bill?

     

    This is pretty insane.

    Blizzard eats it, this was answered awhile back because of that fear.

  • Adam1902Adam1902 Posts: 524Member Uncommon
    Originally posted by zymurgeist

    How the hell are they going to chargeback a auction item? Paypal has already agreed not to. You chargeback paypal and you're in for a fight. If you chargeback a game purchase Blizzard bans all your accounts and refuses to deal with you again.

    Doesn't have to go through paypal, you add "BattleBalance" to your account directly through Blizzard with a credit card. They're charing back on Blizzard with a CC. :P

    _________
    Currently in casual mode!
    Playing: Few FPS games.

    Watching: Albion Online: Summer alpha was great, but the game seems to be progressing towards heavy instancing.

    Always hating on instances in MMOs! Open worlds, open PvP, territory control and housing please. More persistence, more fun.

  • RednecksithRednecksith Madison heights, MIPosts: 1,238Member
    Originally posted by zymurgeist

    How the hell are they going to chargeback a auction item? Paypal has already agreed not to. You chargeback paypal and you're in for a fight. If you chargeback a game purchase Blizzard bans all your accounts and refuses to deal with you again.

    If I were Blizzard, I'd also be sending them a bill. If they refused to pay, I'd sic a collections agency on them. That'll look really good on their credit reports, eh?

  • SerenesSerenes johnson city, TNPosts: 352Member

    I give it a week before CC companies stop giving Chargebacks, It just can't keep happening you agreeded and knew in a court of law the CC companies will lose everytime.

  • killion81killion81 A City, MIPosts: 985Member Uncommon
    Originally posted by Serenes

    I give it a week before CC companies stop giving Chargebacks, It just can't keep happening you agreeded and knew in a court of law the CC companies will lose everytime.

     

    Blizzard is a small fish when compared to CC companies.  The CC companies are definitely not losing to Blizzard in court.  Blizzard has to agree to the CC companies terms to be able to even accept CC payments.

  • AoriAori Carbondale, ILPosts: 1,886Member Uncommon
    Originally posted by Rednecksith
    Originally posted by zymurgeist

    How the hell are they going to chargeback a auction item? Paypal has already agreed not to. You chargeback paypal and you're in for a fight. If you chargeback a game purchase Blizzard bans all your accounts and refuses to deal with you again.

    If I were Blizzard, I'd also be sending them a bill. If they refused to pay, I'd sic a collections agency on them. That'll look really good on their credit reports, eh?

    Actually blizzard would need to appeal to the CC company or file suit. I don't know the mass at which this is happening but if a few thousand people chargeback for "bait and switch" then blizzard could see its name on a blacklist.

    What makes it interesting is how it'll all unfold, the early damages could really harm blizzard even if they can be fixed or "justly" corrected later.

  • azmundaiazmundai St Louis, MOPosts: 1,417Member

    whats IAS?

    LFD tools are great for cramming people into content, but quality > quantity.
    I am, usually on the sandbox .. more "hardcore" side of things, but I also do just want to have fun. So lighten up already :)

  • AoriAori Carbondale, ILPosts: 1,886Member Uncommon
    Originally posted by azmundai

    whats IAS?

    Increased attack speed.

  • TerranahTerranah Stockton, CAPosts: 3,605Member

    Pretty soon these greedy companies will bring down all kinds of regulations on our heads for virtual items.  Who knows, maybe someday we will have to start claiming ingame gold as income on an irs form.  Sounds crazy doesn't it?  But if you can equate ingame gold with real world money, the government will want a piece.

  • doodphacedoodphace Vancouver, BCPosts: 1,815Member

    IAS nerf was announced close to 3 weeks ago...RMAH went live 7 days ago...how in the world are any of those RMAH purchaces "bait & switch" or in any way worthy of a refund?

    Relax folkes, your fanboy nerd rage organs are showing...

  • TerranahTerranah Stockton, CAPosts: 3,605Member
    Originally posted by doodphace

    IAS nerf was announced close to 3 weeks ago...RMAH went live 7 days ago...how in the world are any of those RMAH purchaces "bait & switch" or in any way worthy of a refund?

    Relax folkes, your fanboy nerd rage organs are showing...

    The majority of people don't read the forums remember.  Forum people only represent a very small minority of gamers.  So it's very possible many people had no idea.

  • GTwanderGTwander San Diego, CAPosts: 6,035Member
    Originally posted by Terranah

    Pretty soon these greedy companies will bring down all kinds of regulations on our heads for virtual items.  Who knows, maybe someday we will have to start claiming ingame gold as income on an irs form.  Sounds crazy doesn't it?  But if you can equate ingame gold with real world money, the government will want a piece.

    < officially a little freaked out.

    Writer / Musician / Game Designer

    Now Playing: Skyrim, Wurm Online, Tropico 4
    Waiting On: GW2, TSW, Archeage, The Rapture

  • doodphacedoodphace Vancouver, BCPosts: 1,815Member
    Originally posted by Aori
    Originally posted by Rednecksith
    Originally posted by zymurgeist

    How the hell are they going to chargeback a auction item? Paypal has already agreed not to. You chargeback paypal and you're in for a fight. If you chargeback a game purchase Blizzard bans all your accounts and refuses to deal with you again.

    If I were Blizzard, I'd also be sending them a bill. If they refused to pay, I'd sic a collections agency on them. That'll look really good on their credit reports, eh?

    Actually blizzard would need to appeal to the CC company or file suit. I don't know the mass at which this is happening but if a few thousand people chargeback for "bait and switch" then blizzard could see its name on a blacklist.

    What makes it interesting is how it'll all unfold, the early damages could really harm blizzard even if they can be fixed or "justly" corrected later.

    RMAH went live a few weeks after the IAS nerf was announced, how is this anybody's fault other than the poeple to bought the item on the RMAH? I am not sure what more Blizz could have done other than blocking item with IAS on them from being sold, which I am not sure is even technically possible. They gave everybody ample warning.

    Logic is hard on this forum apparently.

  • doodphacedoodphace Vancouver, BCPosts: 1,815Member
    Originally posted by Terranah
    Originally posted by doodphace

    IAS nerf was announced close to 3 weeks ago...RMAH went live 7 days ago...how in the world are any of those RMAH purchaces "bait & switch" or in any way worthy of a refund?

    Relax folkes, your fanboy nerd rage organs are showing...

    The majority of people don't read the forums remember.  Forum people only represent a very small minority of gamers.  So it's very possible many people had no idea.

    That would make sense, except that it was previewed on the login screen for weeks now....plus the same people you claim don't use the forums, are the same ones complaing on the forums...hmmm...

  • RednecksithRednecksith Madison heights, MIPosts: 1,238Member
    Originally posted by Terranah
    Originally posted by doodphace

    IAS nerf was announced close to 3 weeks ago...RMAH went live 7 days ago...how in the world are any of those RMAH purchaces "bait & switch" or in any way worthy of a refund?

    Relax folkes, your fanboy nerd rage organs are showing...

    The majority of people don't read the forums remember.  Forum people only represent a very small minority of gamers.  So it's very possible many people had no idea.

    Ignorance is no excuse. Furthermore, you can't even make the argument that some people don't have internet access, because you need it to even play the game in the first place.

    If people choose not to keep up with the latest dev news regarding their games that's hardly Blizzard's fault.

  • doodphacedoodphace Vancouver, BCPosts: 1,815Member
    Originally posted by Rednecksith
    Originally posted by Terranah
    Originally posted by doodphace

    IAS nerf was announced close to 3 weeks ago...RMAH went live 7 days ago...how in the world are any of those RMAH purchaces "bait & switch" or in any way worthy of a refund?

    Relax folkes, your fanboy nerd rage organs are showing...

    The majority of people don't read the forums remember.  Forum people only represent a very small minority of gamers.  So it's very possible many people had no idea.

    Ignorance is no excuse. Furthermore, you can't even make the argument that some people don't have internet access, because you need it to even play the game in the first place.

    If people choose not to keep up with the latest dev news regarding their games that's hardly Blizzard's fault.

    Guys...it was previewed on the launcher for weeks now....you would have had to willfully ignore it...

    There is no "bait & switch" here...only folks that hate blizz who wanna complain....

  • AoriAori Carbondale, ILPosts: 1,886Member Uncommon
    Originally posted by doodphace
    Originally posted by Aori
    Originally posted by Rednecksith
    Originally posted by zymurgeist

    How the hell are they going to chargeback a auction item? Paypal has already agreed not to. You chargeback paypal and you're in for a fight. If you chargeback a game purchase Blizzard bans all your accounts and refuses to deal with you again.

    If I were Blizzard, I'd also be sending them a bill. If they refused to pay, I'd sic a collections agency on them. That'll look really good on their credit reports, eh?

    Actually blizzard would need to appeal to the CC company or file suit. I don't know the mass at which this is happening but if a few thousand people chargeback for "bait and switch" then blizzard could see its name on a blacklist.

    What makes it interesting is how it'll all unfold, the early damages could really harm blizzard even if they can be fixed or "justly" corrected later.

    RMAH went live a few weeks after the IAS nerf was announced, how is this anybody's fault other than the poeple to bought the item on the RMAH? I am not sure what more Blizz could have done other than blocking item with IAS on them from being sold, which I am not sure is even technically possible. They gave everybody ample warning.

    Logic is hard on this forum apparently.

    You really made a new account for this? I'm not arguing right or wrong here. The damage is going to happen, i'm just curious how it'll play out.

    As for logic? what are you talking about. The situation is new for the most part and the scale is very large.

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