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GW2 Client crashing for anyone else?

KhrymsonKhrymson Eorzea, MOPosts: 3,090Member

 

 

Just finished DLing the new patch, but everytime after loading the client, and just after the log-in screen appears ~ about 2 seconds later it crashes.

 

Hopefully this only has to do with the client not being entirely ready, but it never did this before and allowed me to change my options and listen to the music.

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Comments

  • AvatarBladeAvatarBlade BucurestiPosts: 770Member Uncommon

    No such problem for me.

  • BeansnBreadBeansnBread PshPosts: 5,498Member Uncommon

    Mine appears to be ok too.

  • QSatuQSatu WarsawPosts: 1,735Member Uncommon

    Few people on reddit had similar problem. I don't know if they fixed it or not.

  • StrixMaximaStrixMaxima SPosts: 884Member

    No crashing of any sort with the GW2 client, so far.

  • Master10KMaster10K LondonPosts: 3,065Member

    Mine's OK.

    image

  • KhrymsonKhrymson Eorzea, MOPosts: 3,090Member

    Trying everything mentioned on Reddit, but no luck so far.  here is the crash report if anyone knows what it means:

     

     

    *--> Crash <--*
    Exception: c0000005 
    Memory at address 00000000 could not be read
    App: Gw2.exe 
    Pid: 4376
    Cmdline: 
    BaseAddr: 00400000
    ProgramId: 101
    Build: 14399
    When: 2012-06-05T22:20:45Z 2012-06-05T17:20:45-05:00
    Uptime:   0 days  0:00:08
    Flags: 0
     
  • cinoscinos LondonPosts: 963Member

    Stupid question, but are you running it with full admin rights?

  • KhrymsonKhrymson Eorzea, MOPosts: 3,090Member

    Yup

  • sammyelisammyeli Fremont, CAPosts: 765Member

    Hmm this link I will give you may not be for GW2 but it explains why you might get that exception error and possibly get to the root of the cause.

     

    http://www.windowsbbs.com/legacy-windows-os/40538-what-causes-exception-code-c0000005-access_violation.html

     

    Also try running windows update, it may just be that one of your DLLs are out of date.

    image

    “The truth may be puzzling. It may take some work to grapple with. It may be counterintuitive. It may contradict deeply held prejudices. It may not be consonant with what we desperately want to be true. But our preferences do not determine what's true.”

    Carl Sagan-

  • AzylachAzylach Plantation, FLPosts: 19Member

    Hello, same problem here after getting the latest update on Monday- client worked flawlessly before that. The only difference I've noticed comparing to my older desktop and a laptop on which the client is working fine is that the files get a write protected symbol no matter what I do. I've tried everything but reloading windows =/

     

    EDIT: Also, when i try to give myself full control over the files, I get Error: "The access control list (ACL) structure is invalid"  on all GW2 files (.exe, .dat and .tmp)

  • KhrymsonKhrymson Eorzea, MOPosts: 3,090Member

    No luck so far, thus I'm gonna redownload the entire client and see if that works.  

  • AzylachAzylach Plantation, FLPosts: 19Member
    Originally posted by Khrymson

    No luck so far, thus I'm gonna redownload the entire client and see if that works.  

    I've done that a few times, even to different hard drives and the SSD, did not fix the problem.

     

     

    Edit: Just a thought. Are you copying/moving the gw2.exe from the original download location to somewhere else?

  • KhrymsonKhrymson Eorzea, MOPosts: 3,090Member

    I tried that and didn't work.  Also I noticed the main folder keeps being changed to read only.  I turn it off and it just goes back to read only again.  Folder is on my Desktop too.  Tried moving it to another drive and same thing.

     

     

  • AzylachAzylach Plantation, FLPosts: 19Member
    Originally posted by Khrymson

    I tried that and didn't work.  Also I noticed the main folder keeps being changed to read only.  I turn it off and it just goes back to read only again.  Folder is on my Desktop too.  Tried moving it to another drive and same thing.

     

     

    I slapped my old video card back in and voilà, game stopped crashing, seems it doesn't like my gtx 680. Have you upgraded your video card recently?  This also stopped a program called VirtuMVP from crashing repeatedly. Weird...

  • ZzadZzad Palma de MallorcaPosts: 1,332Member Uncommon

    SAME happens to me!! Well not the same but similar...

    I downloaded the Big Update yesterday but today i noticed there was a new smaller update

    so i tried updating the client but It CRASHES!!! :/

    I get a pop-up windown in Italian (weird because i´m not from Italy,i´m from Spain) saying client crashed blah blah blah

    I get this crash report:

    *--> Crash <--*
    Assertion: Received incorrect amount of data from HTTP server.
    File: ......ServicesAssetHttpAssetHttpRequest.cpp(251)
    App: Gw2.exe
    Pid: 3372
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 14399
    When: 2012-06-05T23:14:41Z 2012-06-06T01:14:41+02:00
    Uptime:   0 days  0:00:04
    Flags: 0

    Any help plz?? Anyone else experiencing same crash problem?

     

  • KhrymsonKhrymson Eorzea, MOPosts: 3,090Member

    Bought a gtx 680 a few months back and have used it for the previous 2 tests flawlessly.  However, last week I upgraded to the newest EVGA GTX 680 FTW 4GB.  Being such a new GPU that most benchmarks don't recognise yet, maybe thats the culprit, but seems doubtful being that its essentially the same GPU I had only with more memory.

  • AzylachAzylach Plantation, FLPosts: 19Member
    Originally posted by Khrymson

    Bought a gtx 680 a few months back and have used it for the previous 2 tests flawlessly.  However, last week I upgraded to the newest EVGA GTX 680 FTW 4GB.  Being such a new GPU that most benchmarks don't recognise yet, maybe thats the culprit, but seems doubtful being that its essentially the same GPU I had only with more memory.

    LOL...Khalus by any chance?

  • KhrymsonKhrymson Eorzea, MOPosts: 3,090Member

    yup

  • KidonKidon SesimbraPosts: 395Member Uncommon
  • AzylachAzylach Plantation, FLPosts: 19Member
    Originally posted by Khrymson

    yup

    I was the guy PM'ing you about benchmarks and stuff- I'm gonna say it's definitely the video card, I put my GTX 280 back in and the game works just fine, maybe it can't handle so much VRAM.

     

    Edit: Try closing Precision X completely, seems to have worked for some.

  • KhrymsonKhrymson Eorzea, MOPosts: 3,090Member

    Hi

     

    nope nope and nope again.  Gonna try and DL the client again and if that don't work, hopefully the 100+ crash reports I sent ANet will let them know I wanna play and fix this problem.  Also I believe the Precision X issue is resolved cause I had that problem in the first beta weekend and a dev noticed my thread on beta forums.  In the 7hr stress 2 weeks back Precision didn't cause me any grief...they must've fixed it.

     

    Anyway...getting some sleep, will try again later...lol

  • DragonPop11DragonPop11 Pleasanton, CAPosts: 25Member
    Fully loaded within 1 :45min, no problems, is it a location issue, cause I had that problem last beta weekend, just moved the file to a new location

    image

    image

  • heartlessheartless Brooklyn, NYPosts: 4,993Member
    Originally posted by Zzad

    SAME happens to me!! Well not the same but similar...

    I downloaded the Big Update yesterday but today i noticed there was a new smaller update

    so i tried updating the client but It CRASHES!!! :/

    I get a pop-up windown in Italian (weird because i´m not from Italy,i´m from Spain) saying client crashed blah blah blah

    I get this crash report:

    *--> Crash <--*
    Assertion: Received incorrect amount of data from HTTP server.
    File: ......ServicesAssetHttpAssetHttpRequest.cpp(251)
    App: Gw2.exe
    Pid: 3372
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 14399
    When: 2012-06-05T23:14:41Z 2012-06-06T01:14:41+02:00
    Uptime:   0 days  0:00:04
    Flags: 0

    Any help plz?? Anyone else experiencing same crash problem?

     

    That problem is on their end. The client is expecting a different size file then what the server is sending.

    image

  • matix9090matix9090 GdanskPosts: 1Member

    Hi all

     

    I had the same problem but i have found a solution to this working for me and i have decided to make a account on this site and share with you guys

     


    1. Locate your GW2.exe file.
    2. Right-click the file and select Create shortcut.
    3. Rename this new shortcut to Guild Wars 2 Repair.
    4. Right-click on Guild Wars 2 Repair and select Properties.
    5. Locate the Target line and add –image to the end.

    Example: C:GamesGuild Wars 2 Betagw2.exe –image

    6. Click Ok.
     

    Remember to put the shortcut in the desktop

  • ZzadZzad Palma de MallorcaPosts: 1,332Member Uncommon
    Originally posted by heartless
    Originally posted by Zzad

    SAME happens to me!! Well not the same but similar...

    I downloaded the Big Update yesterday but today i noticed there was a new smaller update

    so i tried updating the client but It CRASHES!!! :/

    I get a pop-up windown in Italian (weird because i´m not from Italy,i´m from Spain) saying client crashed blah blah blah

    I get this crash report:

    *--> Crash <--*
    Assertion: Received incorrect amount of data from HTTP server.
    File: ......ServicesAssetHttpAssetHttpRequest.cpp(251)
    App: Gw2.exe
    Pid: 3372
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 14399
    When: 2012-06-05T23:14:41Z 2012-06-06T01:14:41+02:00
    Uptime:   0 days  0:00:04
    Flags: 0

    Any help plz?? Anyone else experiencing same crash problem?

     

    That problem is on their end. The client is expecting a different size file then what the server is sending.

    TY!

    Good to hear :D

    I´ve noticed also a lot of ppl is getting same error (saw it in GW2´s facebook)

    Hope they fix it soon :)

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