So... I really liked this game! it's AWESOME! I played every spare minute, (And some not so spare minutes hehe,) over the past few days - I AM VERY impressed!
It was so good, I wanted to support it, so I started buying Leaves and using in game upgrades and such... even at level 10, I did the tutorial on how to upgrade weapons, went to the cash shop, bought the items I'd need, and I maxed out my cool new weapon!
as I was upgrading it failed a couple of times, but no biggy, I was just out the stones I'd bought, and they really didn't cost 'too' much. (2 dollars ish.)
Once it got maxed out, it even had 2 Gem slots! cool!
Sooooo, me wanting to learn all about upgrading my gear, figured that if I could put 2 Gem's in, I might as well level up the Gems, hah! so, I went to the guy where you upgrade Gems... it looked pretty similar to the Weapon Upgrade Dialog... I went to the Store, and bought 3 of each Gem and the combination agents that I would need. ( a bit over 3$ total,)
I figured I could buy more of the Combination agents if it Failed, I'd be out just a little Cash for the Agent, (about a .25) and the cost of attempting the upgrade, (another couple dimes or nickles...) because that is how it works with the Armor and weapons upgrade who's tutorial I had just finished...
But NOooooooo, Surprise surprise! Guess what boy's n girls THIS TIME, in a Tricky little maneuver that still has me reeling, IT EATS YOUR GEMS on a failure!
If you have played many of these games, losing an item on a failed upgrade attempt sounds reasonable, But not so much if you just barely completed a tutorial that walks you through a similar upgrade mecanic where it DID NOT destroy the object you were attempting to upgrade. Not so much when there is NO indication that it is going to destroy your Gem's on a failure.
Had I known that there is NO WAY, I would have proceeded with a 50% chance of failure... I had just spent over $3 to do this, I'm not going to just go 'fifty fifty' on making it work or not! of COURSE I'd have spent the extra $$'s to increase the odds of success.
But since I thought it was like the weapon and armor upgrade, and you would just lose gold, and the combination reagent, I hit proceed. (35 cents on a 50 / 50 chance is ok, I'd have just had to spend another 35 cents and go 50 / 50 again ya know.)
Three bucks gone zippity split! Honestly, it's not 'really' that much to lose... but there is the principle of the thing in there somewhere...
not to mention the question of how many other things am I going to find in the game that try to 'trick' me out of money like that?
After a while, all this is going to add up... I mean to upgrade one weapon at level 10 I was apperantly willing to fork out 5 bucks. (2 upgrading the weapon, and 3 on the gems to put in the slots.) - but - honestly - to pull the ole' Switcheroo like this just to trick me out of the cost of a few Gems seemes beneath a game with such high production value.
I assumed that the lack of a warning that your Gems would be destroyed, Unlike in the Armor and Weapon Upgrade area where they are not, must just be an oversight and that customer service would be happy that I brought it to there attention.
Apparently I was wrong. Customer service politely thanked me for playing, hoped that I was enjoying the game, and then flipped me the bird... politely of course. (:-P I exaggerate, the response was top notch and very professional, it's the policy that was waggling it's middle finger in my direction.)
So, I'm history, Leaving the game, "Finito para me", as they say in Spain... or Itally.. or maybe it just 'sounds' like something they would might say in Spain or Itally...
Anyway I just figured I'd post here about my experiance to warn other gamers of the 'scam-my' feel of that transaction.
This game plays great, but I really REALLY don't want to give financial support and help with the success with a game that has any 'scam' feel to it, and that little shenanigan REEKS of scam....
It would be different if when I brought it to customer services attention they appologized, and fixed it, but Nope... it was more like:
"That's Bussiness as usual here at PWE, thanks for playin n payin now leave us alone whilst we devise other ways to seperate fools from their pretend gold and leaves that cost 'real' money... muahahahahahaa...."
Me and my dollars will be spent on a game that doesn't try to rob you. There are PLENTY of them out there.
Thanks for reading.. if you want WAY more details and dialogs of the customer service responces etc, feel freee to follow the link over to the boards.
here is the thread:
I suppose that I'll go back to LOTRO or DDO... sigh.
have fun my fellow gamers, and consider your selfs warnned and advised... Fun game... watch out for sharks! let the Buyer Beware!!!!
Wade (zWolf) -out.