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These people are awsome at customer service, the best experience I have had with any other mmo besides wow. Just had to throw that out.. havent played teh game yet.. but I'm sure it will be great.
Yes, they are. I commented on that in another thread.
I've not seen such an emphasis on customer support in a very long time. They do deserve praise for that - it's so uncommon it's astonishing.
I just hope it's not a bunch of initial-stage butt-kissing that vanishes after a couple months.
have to agree totally,best dev team ever.dont beleive us?check out the forum