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Okay a little back story to understand. I built my Sister in-Law a new computer, nice rig can easily play WoW with no hassles. She got the system, installed WoW and put on all the add-ons her guild suggests. Two days later her system gets hacked and her account stolen.
We assume a bad website hit and a piece of spyware but after scanning we find nothing so we format down and come up clean. 2 Weeks later her account is again hacked. She starts blaming the computer and the AV I put on (MS Security Essentials).
About a month passes with no issues and the other day she calls. Her system is full of errors, crashing all the time and just an utter mess. I tell my brother over the phone to run the system recovery, he does and all is well. She finishes putting on her add-ons for WoW and has not even logged in yet when she gets a call from a friend, her system is being hacked.
She jumps quickly on the phone with Blizzard and they change the password. She has not even started WoW yet and they watch her account get hacked AGAIN with Blizzard on the phone.
Immediatley Blizzard ties down the account and start checking stuff with her. Remember this is a pristine install, Blizzard has a verifier program they gave her runniong to secure this and all is a mess. They immediately start blaming MS Security Essentials explaing to her and I quote, "MSSE is designed for use with big businesses not home systems. It does not offer spyware protection" I am not kidding, they tell her to switch to AVG.
At this point my brother is going nuts. Blizzard is telling her that the computer and the AV software are the glitch. He tries to explain to her that Blizzard is wrong but because they make WoW she feels they have to be right. Never mind that this is how I make my living and been doing it for almost 30 years.
He finally convinces her to run the system WITHOUT WoW add-ons and it works perfectly. She decides the system is pristine and so loads these add-ons again and thier authenticator. Sure enough with an hour her account is hacked and the system is running like crap.
They again call Blizzard and they say it has to be the PC at fault. They explain it does not happen until this other stuff is added, oh it cannot be that it has to be the PC. She is running right now without the add-ons as smooth as silk and her PC is working perfectly.
Near as we can diagnose it is one of the add-ons which Blizzrad claims is safe that is causing the issues. But that cannot be can it, afterall because Blizzard said so. I love the fact I can now say that WoW really is just a huge virus
I have a soap box and I am not afraid to use it.