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Star Trek Online's Christine Thompson answer Jon Wood's questions about the lore in Star Trek Online and how the STO team managed to keep up with so many different sources of information.
We know that your writing and lore staff is familiar with all of the "official canon" from the Trek license, including films and TV series, but how do you handle incorporating non-canon aspects of the franchise like novels and comic books into your stories?
We look at the soft canon like novels and comics, but we don't feel compelled to use everything from them. Some things, like the "Countdown" comic series, fit perfectly, so we incorporated it. Other things don't work as well.
Also, since our game is set in 2409, we're decades ahead of the novels and the comics. We were always prepared to go our own way storywise because of that, and I think what we've done has worked.
Read the Lore Interview.