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This game has FAIL written all over it.
Poorly managed by a company that doesn't respond to anything.
The cash shop prices are so high that only spoiled kids with access to mommy's PayPal account will ever spend any money on the game.
When you login to AoA it's like a ghost town most of the time and you maybe see 2 or 3 people running around at peak hours, but none of them appear to be sociable or want to help out new players.
I'd comment further on the community but the game doesn't have one, it just has a few stragglers that either haven't figured out the game sucks or the die hards that want to desperately dominate the game since they invested a ton of time in the grind.
And it's really fun to make it to the levels where the maps are all PvP so that some asshole that has played since closed beta can one shot you.
If you want to play a game where you get to do an amazingly laggy dungeon instance 25 QUADRILLION times to level up your mech and where EXP is so bad at mid to high levels that you'd rather slit your wrists than log in, AOA might just be the game for you.
Oh, I forgot to mention that the laggy dungeon can only be done once every 24 hours so you have to make an army of alts to get enough fragments to upgrade just your main character.
If you want to play a game that makes you feel like you are working in a Chinese factory 16 hours a day then AoA is the one.