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I was a "paid" player. The game is free, but you can make "donations" of $5 per month in 3 mth. or more installments.
Sincerely, the biggest issue I had with the game was how amazingly RUDE many of the GMs are to new players. They will never grow a larger player base with the GMs they presently have. Now, granted, GMs are really only other players that have been players for a long time and applied and became "GMs", it's not like WoW where the GMs actually get paid and work for the company or anthing. But OMG....they are tremendously rude sometimes.
I have watched numerous new people to the game ask questions in the help channel (which isn't actually FOR help, it's for technical issues with the game ONLY) only to be diced and sliced by some impatient and rude GM.
Now the UPside to this is....you are very likely to find SOME kind soul in the player community that will help you. There are a lot of very nice people that do play, although the PvP servers are short on ANY kind of "niceness" LOL! The PvP servers are a display of cruel, cursing, impatient jerks. However, I found that on the other servers that I made characters on, there were plenty of nice people willing to help you when you're new.
Personally, I think this game is worth a shot to try, if you haven't tried it. The graphics are not HORRIBLE, the gameplay is good, it has some unique sorts of activities, there ARE actually QUESTS (unlike some games that are just grind, grind, grind), and there is more character CLASS customization than I have ever seen in ANY game bar NONE. Each character is vastly different from any other player created character because there is so MUCH customization in classes.
President of The Marvelously Meowhead Fan Club